LOCIO

Reimbursement of costs is only possible with your employer's consent.

Can I use LinkOne/LinkTwo privately, without my employer's consent?

What are the requirements for the charging infrastructure to use LOCIO solutions?

This is how charging data from LinkOne or LinkTwo is recorded, stored locally, and transmitted to the backend via the LOCIO app.

How does data transfer from the cable work?

Are LinkOne and LinkTwo compatible with all wallboxes and electric vehicles?

Yes – the cable stores charging data internally. The app is only needed for syncing, not during the charging session itself.

Can I use my smart charging cable without the LOCIO app?

The reimbursability of charging sessions can be set individually.

Can I also use LinkOne / LinkTwo for charging sessions that are not billed through my employer?

Your company's fleet management can view the duration of all licenses in the company in the LOCIO Dashboard.

Where can I see how much longer my license is valid?

The software license fees are generally covered by the employer.

Who pays the monthly fees?

The LOCIO amortization calculator answers this question with a single click.

When does a home charging solution pay off for me or my company?

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Support & Help at LOCIO (SLAs)

How does the registration process work for me as a driver?

In order for a user transfer to take place, the previous user must reset the cable via the Help menu in the app.

How can my cable be passed on to a new user?

How you as a fleet manager can prepare a cable transfer.

Cable transfer; "Force reset cable data" (from the fleet manager's perspective)

Why does LinkTwo have a lock and how do I operate it?

Locking LinkTwo

🔒 Securing LinkTwo against theft

What to do if you registered with the wrong email address in LOCIO

Account created with incorrect or private email address

Do I need a wallbox, or can I also use LinkOne with a CEE socket or a Schuko socket?

A simple wallbox is sufficient to use LinkOne / LinkTwo

Can you charge an electric vehicle directly with LinkOne / LinkTwo, or is an additional wallbox required?

nformation on how to check whether a LOCIO charging cable is active, including the green LED indicator, visibility in the LOCIO app, Bluetooth connection, activation of charging sessions, and the…

How can I tell if my LOCIO device is active?

LOCIO offers two products for recording and billing EV charging sessions at home: LinkOne and LinkTwo. Which product is right for you depends on the type of wallbox you use…

What is the difference between LinkOne and LinkTwo?

Support

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